Devices

This page allows you to search and view details for devices associated with users. This information is read-only; you cannot edit device details.

You can customize how this list looks using the view selector, filter options, the column chooser, column order, and column sort order. Then you can save the customized view so you can access it quickly in the future. In addition, your saved views can be scheduled to be run as reports and sent to users daily, weekly, or monthly.

Device Count Restrictions

As outlined in the End UserA user is anyone with access to Workplace. LicenseA Workplace license is used to provision a member or connection so that they may access the service. Agreement, a Workplace"Workplace" describes the Workplace service in its entirety. user account is intended for use by one person. Users are restricted to a maximum of three active Workplace DesktopAlso known as the Workplace Desktop app, and in the context of this documentation, simply "the app," Workplace Desktop is the software installed on a computer that is responsible for synchronizing data between the local drive and the cloud. installations, three active Workplace MobileWorkplace Mobile is the Workplace application designed specifically for the various mobile platforms, providing access to Workplace. installations, and three concurrent Workplace OnlineWorkplace Online is the web portal that users within a team can use to access their data and administer their team. sessions.

Accounts that exceed these Workplace Desktop and Workplace Mobile device counts will be unable to add more devices until devices in excess of the restrictions are disabled or recycled. To recycle or disable a device, simply right-click the device on this page and select Disable or Recycle.

NOTE  If there is a valid reason that might justify an exception from these limitations, please contact our Support TeamA team is an entity, usually a company, which subscribes to the Workplace service. A team is made up of members and connections. with the User ID for the account that requires additional devices in an active state. We will assess potential exceptions on a case-by-case basis.

How to...