Configure Deployment

Manager Administrators and Team Administrators

Access the client's Workplace Online > Configuration > Deployment > Configure button

This feature requires Workplace Desktop 6.0 or later.

This page allows you generate team keys and to configure your preferences for deploying Workplace Desktop to your client's team.

In order to deploy Workplace"Workplace" describes the Autotask Workplace service in its entirety. Desktop to the users on your team, you will either generate a "team key," which will then be used by the system to deploy Workplace Desktop to desktop or laptop devices, or users can install Workplace Desktop with their user credentials.

The team key can only be used during remote installations. If the team key is not specified during remote installation, the users credentials will be requested upon launch of Workplace Desktop. Local installation will, as always, result in a request for credentials.

Devices bound to Active Directory can be automatically approved by enabling the Automatically Approve Devices option. If this option is disabled, or if the device is not bound to Active Directory, the devices will require manual assignment and approval on the Deployment page.

Once a device is approved, whether automatically or manually, an email will be sent to the user the device is associated with, as the user's approval is also required to complete the remote deployment. When the user clicks Approve in the email, the EULA will be opened in their web browser. Once the EULA is accepted, the device will connect to the Workplace service and start syncing.

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