In the Online 2016.3 service update, Workplace"Workplace" describes the Autotask Workplace service in its entirety. introduces:
- Microsoft (Windows) Azure Active Directory Integration
- Native video playback
- Task progress bar
- IP address whitelisting per policy profile
The AD Azure integration adds a third way of integrating Workplace with Microsoft (Windows) Azure Active Directory (WAAD). This integration allows users and groups to be synced from WAAD. Once configured and enabled, users can authenticate with their Active Directory credentials and keep their email address, telephone number and name synchronized with Active Directory.
Before you begin
- This release note is supplementary to the Active Directory Integration Guide, which should be read in full prior to implementation of this integration.
- The implementation requires information from Microsoft Azure. Please see the WAAD Configuration Supplement Guide for this information.
- An Azure administrator account
- An Azure Active Directory service
- Client ID, API Key, and Authentication domain from WAAD
- A Workplace administrator account
The Azure AD integration is quick and easy to setup:
Log on to Workplace ManagerWorkplace Manager is an online portal that allows resellers of Workplace services to manage their reseller account, as well as their client teams. and go to Teams » right-click on a team » select Manage TeamA team is an entity, usually a company, which subscribes to the Workplace service. A team is made up of members and connections..
- Go to Configuration » Active Directory.
- Select the Azure AD option.
NOTE If an Active Directory integration is already enabled, click Configure to select between the connection modes.
- Complete the following fields:
|Authentication Domain||Enter the domain of the WAAD (refer to the WAAD Configuration Supplement Guide)|
|Synchronization at (every day)||Select the time of day that Workplace syncs with Microsoft Azure|
|Client ID||Enter the Azure Client ID (refer to the WAAD Configuration Supplement Guide)|
|Set Azure API key||Click on ‘Set Azure API key’, then enter the Azure API key (refer to the WAAD Configuration Supplement Guide)|
- Optional: Enable the Notify only selected admins option and specify which admins receive email AD Integration email notifications. If the option is left disabled, all admins will receive notifications.
Click Test Azure connection to Active Directory.
NOTE Errors returned from WAAD will be displayed, making it easier to identify the cause of a failed connection test.
Click Enable Active Directory.
The integration is now complete. Users and groups can be provisioned, as detailed in the Active Directory Integration Guide.
We have added the ability to play back videos within your web browser using Adobe Flash, rather than requiring the video to be converted prior to playback. This allows for MP4 and 3GP video types to be played without delay, and without the 20 minute limitation when converting videos. If the file is not supported by the web browser, the previous capabilities remain available; to convert the first 20 minutes as a preview or to download/sync the file.
When attempting to play videos via the native video playback feature, the option to convert the video will always be available.
NOTE Videos will be locally cached when using the native video playback feature. Video files may take up a large amount of space on your local hard drive. Your browser cache can be emptied to release this storage space.
For more information, please refer to File Conversion Limits.
When performing a copy, revert, or restore operation within Workplace OnlineWorkplace Online is the web portal that users within a team can use to access their data and administer their team., a progress bar will display at the bottom of the window.
The task progress bar displays the progress, as a percentage, of any background tasks, and will allow you to see when the tasks are completed.
You can continue to use Workplace Online and even add more tasks - when doing so, the task bar will automatically update to reflect any additional tasks that are added:
You can click View more details to get an expanded view at any time:
Further flexibility to secure your environment with Workplace has been enabled with the ability to set the IP address whitelisting on a per policy profile basis. This applies to both the 2FA Whitelisting settings and the IP Address Whitelist policy.
To learn more about PolicyA policy is a configurable site-wide setting that dictates how Autotask Workplace will behave for your team. Profiles, please refer to Policy Profiles and Select Policies.
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