Workplace DesktopAlso known as the Workplace Desktop app, and in the context of this documentation, simply "the app," Workplace Desktop is the software installed on a computer that is responsible for synchronizing data between the local drive and the cloud. 7.4.1 for Mac and Workplace"Workplace" describes the Autotask Workplace service in its entirety. Desktop and Server for Windows introduce the following issue resolutions and improvements:
TLS 1.2 Support for Windows
Transport Layer Security (TLS) is a cryptographic protocol used to protect information that moves between systems. We now support TLS 1.2. TLS 1.0 is no longer used unless more recent versions are disabled locally.
General SmartBadge Issues for Windows
Several minor SmartBadgeAn interactive badge displayed when opening a Microsoft Office document synced via Workplace to your Mac. issues have been resolved.
Pause/Resume Issues for Mac
Issues related to the pause/resume function have been resolved.
General Stability Enhancements
As with every release, we've made improvements to the general stability of the Workplace service to ensure the best possible experience.
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