Workplace Desktop 5.2 for Windows

Release Notes

Workplace DesktopAlso known as the Workplace Desktop app, and in the context of this documentation, simply "the app," Workplace Desktop is the software installed on a computer that is responsible for synchronizing data between the local drive and the cloud. 5.2 for Windows introduces the following improvements:

Known Issue Resolutions

The following known issues were fixed Workplace Desktop 5.2 for Windows:

  • A bug in the version of Workplace Desktop resulted in the availability of the Folder Sync Tab to all users. As a result of the resolution of this issue, you will no longer see the Folder Sync tab if you are not an administrator or super administrator.
  • Resolved issue in which changes to the “Use fastest speed” timeframe settings on Preferences... » Preferences button » Network were not saved.
  • Corrected syncing issues caused by files with a space at the beginning or end of the file name.
  • In previous iterations of Workplace Desktop, loss of web connectivity would result in a restart of the file sync process when connectivity was reestablished. With this release, when connectivity is reestablished, a file will continue the sync process where it left off rather than restarting the sync. This primarily affects Workplace Desktop installations on unstable connections, satellite connections, or those syncing very large files from a laptop (where it is likely the machine will be moved while still syncing).


Workplace Desktop 5.2 for Windows requires:

  • Windows 7 Service Pack 1 or later
    Windows Server 2008 R2 Service Pack 1 or later
  • NET Framework 4.7.2 or later (The EXE installer will automatically install the appropriate .NET framework, however the MSI package for AD GPSI requires the .NET framework to be installed independently)



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