We're pleased to announce our 2018.1.1 release for the Workplace"Workplace" describes the Autotask Workplace service in its entirety. service, which will improve the stability of Workplace DesktopAlso known as the Workplace Desktop app, and in the context of this documentation, simply "the app," Workplace Desktop is the software installed on a computer that is responsible for synchronizing data between the local drive and the cloud..
When backups were configured for Workplace Desktop, under specific circumstances the connection to the Workplace service would repeatedly disconnect and reconnect. This issue has been resolved by the back end improvements to the service in this release.
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